Privacy Policy

1. Introduction

This Privacy Policy explains how ImportLytics ("we," "our," or "us") collects, uses, and protects information when you visit importlytics.com and use our Services. We are committed to being transparent about our data practices.

2. Who We Are (Data Controller)

For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the data controller is:

Cragic Limited
Room 316, 3/F, 143 Wai Yip Street, Kwun Tong, Hong Kong
Email: importlytics@163.com

3. Information We Collect

We collect limited information, including:

• Usage data — such as pages visited, time spent on the site, browser type, and general location (city/country level), typically collected automatically through analytics tools
• Information you provide directly — such as when you contact us by email
• Cookies and similar technologies — see our Cookie Policy for full details

If we introduce user accounts or paid features (such as shipment search) in the future, we may also collect account and payment information necessary to provide those services, and we will update this Policy accordingly.

4. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve our Services
• Understand how visitors use our site, to improve our data coverage and content
• Respond to inquiries you send us

We do not sell your personal information to third parties.

5. Cookies and Analytics

We use cookies and similar technologies for a limited set of purposes, including remembering your language preference and understanding site usage through analytics tools. See our Cookie Policy for full details.

6. Data Sharing and Third Parties

We may share limited information with:

• Analytics providers to help us understand site usage
• Service providers who help us operate our website (such as hosting providers)

We do not share your information with third parties for their own independent marketing purposes.

7. International Data Transfers

Depending on where you are located, your information may be processed in a country other than your own. Where this occurs, we take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy.

8. Data Retention

We retain usage data only for as long as necessary to fulfill the purposes described in this Policy, such as analyzing site performance. If you contact us by email, we retain that correspondence for as long as reasonably necessary to address your inquiry.

9. Data Security

We take reasonable technical and organizational measures to protect the limited information we collect. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of information we hold about you. To exercise these rights, please contact us at importlytics@163.com.

11. Children's Privacy

ImportLytics is not directed at children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at importlytics@163.com.